At Princess Carpenter, we appreciate your commitment to the exceptional, made-to-order products we create with dedication and precision. Our commitment to providing you with bespoke pieces tailored to your specifications is at the core of our philosophy. As such, we want to make you aware of our return policy.
Made-to-Order Excellence:
- Personalized Craftsmanship:
- Our products are meticulously handcrafted upon receiving your order, ensuring a level of personalization and uniqueness that sets each item apart.
- Quality Assurance:
- Prior to shipment, each product undergoes a stringent quality assessment to guarantee that it meets our exacting standards of craftsmanship and excellence.
Order Modifications:
- Adjustments to Orders:
- Recognizing that preferences may evolve, we strive to accommodate modifications to your order if communicated shortly after placement. Please contact us promptly at [psmall315@gmail.com]. for assistance.
Cancellation Policy:
- Cancellation Window:
- For cancellations, we kindly request that you notify us within [insert number] hours of placing your order. Due to the bespoke nature of our products, cancellations beyond this timeframe may be challenging to accommodate.
Damaged or Defective Items:
- Quality Concerns:
- In the unlikely event that your item arrives damaged or defective, please reach out to us immediately at [psmall315@gmail.com]. Include detailed photographs and a description of the issue, and we will expedite a resolution.